22 Which of the following is the best example of a pure service? Select one: a. restaurant b. electric Co-Op c. counseling d. heart transplant e. oil change
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22
Which of the following is the best example of a pure service?
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- 89) What are some benefits from an ACO? a) Better patient provider engagement b) Higher overall billing c) Duplication of services d) Less focus on preventing disease.“Your next load of groceries may be moved by a modern-day bionic man or woman writes,” The Wall Street Journal (June 30, 2021) (Links to an external site.). The U.S. supply-chain arm of supermarket chains Stop & Shop and Food Lion is expanding its use of a newer type of wearable robotic technology that workers strap on to help ease the strain of lifting heavy boxes all day. The devices known as exosuits (shown in the photo) are a tech-filled step beyond the back belts that blue-collar workers often wear, laced with sensors and algorithms that detect how workers move and help them lift and load as they work through warehouses. The devices are the latest entry in a distribution sector wrestling with concerns over worker safety and health in warehouse operations that have boomed over the past year as consumers under pandemic lockdowns have turned to ordering goods online. Amazon.com has stepped up injury-prevention programs amid criticism of working conditions in its big fulfillment…1. Discuss the five steps of identifying customer's needs? 2. Explain why information gathering is very important?
- Long Term Care and Acute Care Service must work together to offer a continuum of care to their clients. However, there are stark differences between the services offered by each Introduction, Main Points of the paper, Conclusion/Recommendation Describe the term Long Term Care. Give an overview of the client mix and type of services provided. Discuss 2 main factors that make long-term care unique compared to acute care. Research and give an overview of the supply and demand for long-term care services in the next 25 years. Describe how the relationship between Acute Care and Long-Term Care will change in the future.1. How can service management improve the quality of product and services? Cite samples or scenarios. 2. How can one change in a dimension of service management influence the other dimensions? Elaborate on your answer.Q1. What role do you believe hospital administrators have played in contributing to nursing shortages and high nurse turnover? Q2. What could hospitals do during recruitment and selection to help nurse retention? Q3. What steps could hospitals take to ensure male and female nurses are given equal opportunities in compensation and promotion decisions? Q4. Why do you think so many nurses continue to work, despite the many challenges they face and the lack of safety on the job? Explain your points.
- 1.Highlight (4) characteristics of service that organisations need to be cognizant of.2. Discuss (3) strategies that businesses should use to foster customer loyalty. Giveone example appropriate to each strategy.Please do not give solution in image format thanku Create a market pay line using the following benchmark jobs: administrative assistant, operations analyst, production worker, and benefits manager. Clearly label your job evaluation points and salaries. Administrative Assistant Company # of Job Incumbents Average Base Pay A 4 $37,500 B 4 $32,000 C 3 $33,000 D 5 $39,000 E 4 $36,500 F 4 $35,000 Operations Analyst Company # of Job Incumbents Base Pay A 2 $63,500 B 4 $59,000 C 3 $61,000 D 5 $67,000 E 3 $63,500 F 3 $65,000 Production Worker Company # of Job Incumbents Base Pay A 9 $27,500 B 12 $25,000 C 11 $31,000 D 13 $33,000 E 8 $29,000 F 10 $28,500 Benefits Manager Company # of Job Incumbents Base Pay A 1 $62,000 B 2 $57,500 C 1 $63,000 D 1 $67,000 E 2 $62,000 F 1 $65,000Q)Do you think that cross cultural similarities of customer reactions and expectant customer service exist? How can you relate it with diverse cultural orientations? Exemplify your verdict
- 13.You are at Disney with yodr family and the Space Mountain roller coaster breaks down.You are stuck in the dark and scared at the top of Space Mountain for hours and can't get down untili they repair it. What type of service recovery response should Disney use based on their service recovery model? a."Red Carpet" b.Empathy c.Fix It! d. " Hero" e. Let's Roll!What is service quality? Why do customers find itdifficult to judge service quality?one of the14 Points of Deming is: . Institute a vigorous program of education and self-improvement. a. Explain the point using your own words b. Give a clear example on how you will apply it in a manufacturing organization Give a clear example on how you will apply it a service organization